Great press about CASE MANAGERS!

Wall Street Journal

Aid From Unlikely Sources

By JILIAN MINCER
August 24, 2008

When a serious medical crisis occurs, your insurance company may provide more than hospital coverage.

A growing number of plans offer specially trained case managers to help patients during a major illness.

Different from disease-management programs, which focus on patients with a chronic condition such as asthma or diabetes, the case-management services are for patients with costly and complex medical conditions such as cancer or an organ transplant. These managers -- typically nurses -- help patients with everything from avoiding duplicated tests to finding the best-priced prescriptions and other services.

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