Friday, October 31, 2008

Harvard Study: US Hospitals lag in patient satisfaction.

U.S. Hospitals Lag in Patient Satisfaction10.28.08, 8:00 PM ET

WEDNESDAY, Oct. 29 (HealthDay News) -- Patients in many U.S. hospitals are not satisfied with their care, Harvard researchers report.

In the first national survey of patients' experiences, many hospitals were found wanting in key areas such as pain management and discharge instructions. In fact, almost one-third of patients gave low ratings to pain management, and one-fifth gave low ratings to communication at discharge.

"These data represent a sea change for the health-care system," said study author Dr. Ashish K. Jha, an assistant professor for health policy at the Harvard School of Public Health. "Until now, we have had no high-quality information about how patients perceive the care they receive."
"Even though we spend $2 trillion on health care, you would think that things like always managing patients' pain in the hospital is something we would have gotten right by now," Jha said.

TO VIEW THE REST OF THIS ARTICLE, CLICK HERE:
http://www.forbes.com/forbeslife/health/feeds/hscout/2008/10/29/hscout620778.html

Thursday, October 30, 2008

Article: A nurse case manager who puts others first

A Nurse Case Manager who puts others first.
Helping cardiac patients plan how to live, or choose how to die

When Janice Tully began nursing school more than 30 years ago, it was almost by default. Her sister was a nurse, she excelled at science, and she didn't know what other professions to consider. Besides, it seemed like a good fit.

Today, it would be difficult to imagine Tully as anything but a nurse. She's made the rounds as staff nurse at a number of institutions, from Beth Israel to the Visiting Nurse Association, eventually settling into her current position at Massachusetts General Hospital (MGH), where she is a cardiac case manager, a highly qualified specialist.

TO VIEW THE REST OF THE ARTICLE, CLICK HERE:
http://www.boston.com/jobs/salute/2008/janice_tully/?s_campaign=8315